Install the paper spindle into a new roll of thermal paper. It is recommended that only
high quality thermal paper be used. The use of low-grade paper will cause the printer
to jam and require more frequent maintenance.
Position the roll of paper so that it will feed from the top, then place the roll
and spindle into the paper support brackets, making certain that the paper is level.
It is recommended that a square and clean scissor-cut edge is used for entry of paper
into the printer mechanism.
To load the paper, first turn the power on. Next feed the cut edge of the paper into the
guide until the paper stops. The printer will automatically feed the paper 10 line feeds
when the optical sensor detects the edge of the paper. At this time it is recommended
that a self test be performed to ensure that the paper is installed correctly, (thermal side up)
and that it is feeding properly.
To activate the self test feature, turn the printer off, then quickly move the power switch to the paper
advance position and hold it there until the self test message appears. Once the self-test routine
begins, you may release the switch and let the printer finish the self-test. To stop the self-test
before the end of the message, turn the printer off.
In the event of a paper jam, do not force the paper into the unit or try to pry the paper out of
the unit. This may damage the thermal print mechanism. Disconnect the power and interface cable
before servicing the unit. Remove the face-plate by removing the two 4140 nuts on the back of the
face-plate, this will allow access to the printer mechanism. Carefully remove the paper with a set of
tweezers, or a small pair of needle-nose pliers. Once the paper is cleared from the mechanism, re-assemble
the unit. At this time, re-load the paper.
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